The Board wants to remind producers that if you do not set up milk test results notifications in the new MMS system, you will NOT receive emailed test results.
Once you have access to your new producer account, please note the following:
- Milk Quality test results email notifications will need to be set up in the new system for your account in order to continue receiving your test result notifications. Once signed into your producer MMS account, click on the “Test Results” dropdown on the left side of the screen and select “Producer Test Notification”. Then click on “create” and fill in the email address. Specific test results can be selected, or you can click the box that states, “Notify whenever new test results are processed and available online” and click save. This enables all new test results to be emailed (page 31 of the MMS user guide).
- You will need to create sub-accounts for other users (family, farm manager, feed rep, etc.) due to the sensitive, secure nature of the “Primary Account” (page 6 of the MMS user guide)
To set up Milk Quality Test Notifications and Sub Account(s), please click on the link to see the MMS User Guide on the BCMMB website: MMS User Guide
If you have questions about your milk quality test results, please click the “Customer Service Management” button in your account and click “new” to create a ticket. This action will send your message directly to the Milk Quality department.
What if I don’t have access to my producer account?
By now, all producers should have received a (yellow) “Producer Verification Form” with their producer license. If you haven’t already done so, the form should be completed immediately by the quota-holder(s) for the farm and returned to the Board for security verification. If you have questions or haven’t received it yet, please contact Chantale Frost-Gill: CFrostGill@bcmilk.com or (604) 556-3444.
What if I don’t use the current site? Do I need to register for the new one?
If you do not register for the new site, you will not be able to participate in the Quota Exchange, access your producer statement, or set up test result notifications and other useful tools for managing your farm.
BC Milk Office Training
Staff are available to assist producers with the transition to the new IT system. Producers can call, email, or visit the office for one-on-one assistance with our new MMS system.
If you have any questions, please contact firstname.lastname@example.org.